>

Posts Tagged ‘otrs’

What is OTRS ?

OTRS is a Help Desk ticketing system, OTRS is from open source community ITIL compliance for infrastructure service support ticketing system which includes CMDB, change management, Escalation Matrix & time accounting.  Techmark Solutions has hands on experience in customization and installation of OTRS tool as per the requirement & Training support for OTRS ticket agents. […]

Copyright ©Solutions@Experts.com
Copyright © NewWpThemes